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Neither fully remote nor fully in-office work has prevailed post-pandemic. That is according to a study on global trends in workplace models by Zoom Video Communications Inc.
In its survey released Aug. 23, Zoom said that despite the headlines and rapidly changing trends in workplace models in the past few years, there is currently no significant movement to either get people back in the office or go fully remote. Sixty-four per cent of IT and C-suite leaders report that their workplace is implementing a hybrid model.
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“Workplaces are sorting themselves out according to what’s best for them, and hybrid is the norm now,” the report said. “Hybrid is king.”
For the study, Zoom commissioned Reworked Insights to survey more than 600 IT and C-suite leaders and nearly 1,900 employees across the globe.
Not all hybrid work is created equal. The term can mean different things, such as employees choosing the hours they work, while still coming into the office for certain meetings or collaborative sessions.
One of the most common interpretations of hybrid work is when employees have set days or times to work remotely or in the office.
It can also be outcome-based, where employees can work remotely if they meet specific performance criteria or project deadlines.
Some workplaces have teams or departments rotate between remote and office work, or provide only certain types of employees the option to work remotely based on the nature of their job responsibilities or on their geographic region or metro area.
Broadly speaking, the larger an organization is, the more likely it will have a remote workforce model, the survey said.
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Where hybrid work models are implemented also differs geographically. While most regions prefer a hybrid model, some preferences vary by location.
The survey found that North American organizations choose in-office setups more than other regions, while those in the Asia Pacific (APAC) are more partial to remote work than others. Western Europe opted for hybrid models the most often.
Even as companies settle into the hybrid models that suit them best, the workplace is still evolving, the report notes.
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Organization leaders’ decisions to change their workplace are driven mostly by a desire to raise productivity (84 per cent), while 63 per cent aim to recruit more talent. Fewer than half (47 per cent) say they make changes to improve company culture.
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